Specific enquiries
Please visit our FAQs page to see answers to the most common questions we are asked. Otherwise, for enquiries about specific areas of our work, please use the following:
Existing QAA Membership
Find out more about the QAA International and UK Membership delivery and services, including Collaborative Enhancement Projects and membership resources.
Quality and Standards
All aspects of work in Quality and Standards, including academic integrity, the Quality Code (including Advice and Guidance and Subject Benchmark Statements), work with PSRBs and subject associations, Qualifications Frameworks and Characteristics Statements.
Educational Oversight
All aspects of reviews for educational oversight. Also, the QAA Concern Scheme for Alternative Providers.
Reviews in Scotland, Wales and Northern Ireland
Reviews conducted by QAA in Scotland, Wales or Northern Ireland such as Tertiary Quality Enhancement Review (TQER), Quality Enhancement Review (QER) or Gateway Quality Review (GQRW).
Becoming a QAA Member
Reach out to become a UK or International QAA Member or upgrade your existing QAA Membership to include the International Insights enhancement package.
Assessment Services
Find out more about our range of new services, offering providers in England valuable guidance and support relating to the quality and standards of higher education.
Work with European Agencies and bodies
QAA's relationship to, and work with, European agencies such as ENQA and EQAR and fellow quality agencies working across the European Higher Education Area (EHEA).
Complaints and Concerns
If you wish to make a complaint about a UK higher education provider or QAA please read our page on complaints first to help you to identify the right organisation/person to speak to.
Engagement
How to make the most of your QAA Membership and what we can do to support you and your institution; this includes concerns and suggestions relating to your experience with QAA.
International Accreditation, Training and Services
QAA’s international activities include accreditation, partnerships, Transnational Education (TNE), training and capacity building, and our links to international quality assurance agencies.
Degree Awarding Powers Assessment
The assessment of providers applying for degree awarding powers (DAPs) that QAA undertakes on behalf of the Privy Council in Scotland, Wales and Northern Ireland.
Events
How to register and log into an event. If you are enquiring about an event happening today, then please call + 00 44 (0)1452 557100.
Website and publications
Website related questions, copyright and the reproduction of QAA publications.
Access to HE
If you have a question about the Access to HE Diploma, or to search for an Access to HE course, visit our Access to Higher Education website or click the button below for more information.
General enquiries
If you have a general enquiry, please complete our enquiry form or call +00 44 (0)1452 557000.
For our Welsh Language helpline, please call 01452 557135.
We are committed to responding to your enquiry within three working days.
Ymholiadau yn y Gymraeg
Croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg, ac ni fydd hynny’n arwain at oedi.
Gallwch gysylltu â ni drwy gwblhau ein ffurflen ar-lein neu ffonio 01452 557135 i siarad â rhywun yn Gymraeg.
Mae yna atebion i rai o'n cwestiynau mwyaf cyffredin.
