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Quality in Practice: Quality Management

Date: June 27 to July 7 - 2022
Location: Online

Our next online 'Quality in Practice: Quality Management' professional development course will be held between Monday 27 June and Thursday 7 July 2022. This virtual course is aimed at individuals who have worked in the field of quality assurance and/or enhancement for at least a couple of years (perhaps operating at an officer level or as a team leader). The course will challenge participants to consider how approaches to quality management might evolve, and support them in developing practical techniques across the key elements of higher education quality assurance and enhancement.

From Monday 27 June, participants will access online activities and prerecorded presentations in their own time prior to attending two 'live' sessions that are scheduled for:

  • Thursday 30 June 14.00-16.00
  • Thursday 7 July, 14.00-15.00

The content includes:

  • challenges and debates in the delivery of quality assurance and enhancement
  • quality assuring and enhancing higher education: case study

Places are limited to one person per QAA Member institution and are allocated on a first-come, first-served basis. To book on to this training, please register by Monday 20 June.

Is this course for me?

This course is designed for quality practitioners with some experience at officer/team leader level or in a more senior quality management-related role within the higher education sector. Many - but certainly not all - participants will have joined Introduction to Quality in the past. In those cases, we normally advise a minimum of 12 months before enrolling onto Quality in Practice: Quality Management. If you have not yet gained the type of experience outlined above, please view our Introduction to Quality course. If you are not sure which of our courses is the best one for you, please contact us for advice at

What is the commitment for this course?

To participate, you must be available for the full duration of the two live sessions and be able to commit three to five hours to complete asynchronous activities which include prerecorded presentations, reading and discussion posts. Please see the outline programme which will help you plan your time during the course.

There is also an expectation that those who join the course will engage fully in the activities and the live sessions. Even more than our Introduction to Quality course, Quality in Practice: Quality Management relies on participants engaging with each other and contributing their thoughts and reflections to explore sector challenges from a range of perspectives. As such, we expect all participants to work within the supportive and collaborative ethos of the course, and respect the diverse backgrounds and experience of other participants.

Is there a reserve or waiting list if the course is full?

Yes, once we have filled all the places on the course, we start a waiting list so please contact us if you would like to be added to it. All of our professional development courses are extremely popular so it is important that participants let us know if they are no longer able to use their place.

Key dates

  • Monday 20 June - deadline for booking a place
  • Monday 27 June - course starts with the first prerecorded session and associated activity
  • Thursday 30 June (14.00-16.00) - first live session
  • Thursday 7 July (14.00-15.00) - second live session
  • Thursday 14 July - course site close


Further information about this event, including how to register, is available on our booking site.