Skip to main content Accessibility Statement

Introduction to Quality Training

Date: May 19 to May 27 - 2022
Location: Online

About this training course

Our next Introduction to Quality professional development course will take place from Thursday 19 May to Friday 27 May 2022.

This course is for QAA Members and has been designed for academic and professional services staff who need to understand the role of quality in higher education.

It will provide an overview of key elements of quality assurance in the UK and encourage participants to share research and ideas and identify useful sources of information. Areas covered include:

  • the UK quality assurance regulatory landscape (including the role of QAA and the UK Quality Code for Higher Education).
  • different ways in which quality assurance (and enhancement) might be managed within a provider.

From Thursday 19 May, participants will be able to access online activities and pre-recorded presentations, which will be added to as the course progresses. Also integral to the course are two 'live' online sessions on:

  • Tuesday 24 May (14:00-16:00)
  • Friday 27 May (10:00-11:00)

Please see the outline programme for more details on how the course is structured.

The first live session will involve a discussion linked to the UK Quality Code and there are specific suggestions about how to prepare for this following the second pre-recorded session. However, if you would like more time to prepare, you will find it helpful to (re)read the UK Quality Code and look at some of the Advice and Guidance.

The initial course materials will be made available on the training site from Thursday 19 May and the site will remain open until Friday 27 May to allow continued access to the resources.

Places are limited to one person per QAA Member institution and are allocated on a first-come, first-served basis.

Is this course for me?

This course is designed to be an introduction to quality management requirements in the UK and would be appropriate for anyone working within the sector who does not already have specialist knowledge in this area. It will be useful for those who are very new to quality management or in entry-level, quality-related roles. For more senior quality practitioners or anyone with more experience in a quality-related role within the higher education sector, we would recommend our Quality in Practice courses. If you are not sure which is the best course for you, please contact us for advice.

What is the commitment for this course?

To participate, you must be available for the full duration of the two live sessions and be able to commit three to five hours to complete asynchronous activities, which include pre-recorded presentations, reading and discussion posts. Please see the outline programme which will help you plan your time during the course.

There is also an expectation that participants will engage actively in the activities and live sessions. This includes working within the supportive and collaborative ethos of the course, and respecting the diverse backgrounds and levels of experience of other participants.

Is there a reserve or waiting list if the course is full?

Yes, once we have filled all the places on the course, we start a waiting list so please contact us if you would like to be added to it. The Introduction to Quality course is extremely popular so it is important that participants let us know if they are no longer able to use their place.

Key dates

Thursday 19 May - course starts with the first pre-recorded session and associated activity

  • Tuesday 24 May (14:00-16:00) - first live session
  • Friday 27 May (10:00-11:00) - second live session
  • Friday 27 May - course site closes


Further information about this event, including how to register, is available on our booking site.