QAA services for quality assurance authorities
Publication date: 27 May 2025
QAA can offer in-person or online bespoke training, services and strategic support for higher education providers and professionals, regulatory bodies, agencies and governments around the globe.
Based on our experience of designing evidence-based academic peer reviews and training over 1,000 reviewers, we offer our expertise to government bodies and quality assurance agencies across the world to support the development of their methodology for accreditation, training for reviewers and other capacity building projects. QAA also has extensive experience in providing training and consultancy services to individual higher education providers in the UK and internationally.
Services for quality assurance authorities
We have extensive experience working with QA agencies around the world, and we know the best results are achieved when our services are proportionate to the experience of each organisation we work with and tailored to their context. We offer expert, trusted advice and tailored solutions for authorities at different levels of maturity to help you:
- strengthen regulatory frameworks
- develop accreditation standards and processes
- provide training for reviewers and ministry teams
- promote international partnerships and high quality transnational education
- enhance institutional capacity in quality assurance and continuous improvement.
Whether you are an established authority or a newly formed one, we provide trusted expertise to help you strengthen the quality of your education system:
Establishing a robust QA framework
- Review and needs assessment
- Developing quality codes
- Developing accreditation and review methods
- Developing national accreditation and review models
- Developing operational guidelines:
- Quality manual and step-by-step guidelines
- Self-evaluation manual.
Strengthening QA frameworks and building QA capacity
- Review and gap analysis
- Developing quality manuals and guidance
- Training quality experts
- Accreditation register management.
Advancing QA systems – theme-focused capacity building
Example: Developing a TNE quality framework
- Gap analysis
- Developing a TNE quality framework
- Setting clear standards and review methods
- Guidance for higher education institutions
- Training, guidelines and operational specifications.
Advanced QA operations – piloting and policy integration
- QA framework piloting
- Briefing workshops and seminars
- Policy development and advisory
- Follow-up capacity building.
From 2023 to 2025, QAA provided technical support towards delivery of the ‘Enhancing Quality Assurance and Accreditation in Viet Nam Higher Education for International Integration’ workplan, a partnership between the British Council and the Viet Nam Education Quality Management Agency (VQA), part of the Ministry of Education and Training. The workplan aims to enhance and add an international dimension to quality assurance and accreditation standards across the Vietnamese higher education sector.
During delivery of this project, a team of QAA experts collaborated with the British Council and VQA to:
- conduct a comparative review of the quality assurance system in Viet Nam through benchmarking and mapping to the quality assurance system in the UK
- deliver technical training and review the development of standards and guidelines for domestic and international quality assurance in Viet Nam
- meet periodically with Vietnamese partners to exchange updates and seek additional input and guidance to ensure success
- facilitate stakeholder workshops and produce a series of project outputs
- support capacity building at selected Vietnamese universities as they continue to develop effective internal quality assurance systems.
Hanoi University of Science and Technology has been implementing major projects as we conclude the strategic development period from 2017 to 2025 and begin a new strategic plan for the period from 2025 to 2035, with a vision extending to 2045. This project has reinforced our internal quality assurance, fostered a culture of quality in line with international standards, and enhanced our global standing. The gap analysis will help us develop a quality improvement roadmap that aligns with our current context and future development plans aimed at achieving QAA accreditation.
Associate Professor Huynh Quyet Thang, President, Hanoi University of Science and Technology
Services for higher education institutions
We have over two decades of experience working with higher education institutions around the world and offer a comprehensive range of trusted, tailored solutions to:
- align your QA systems with international best practices
- strengthen institutional capacity in quality assurance
- promote international partnerships.
Together, these services form a strategic pathway to excellence:
- Needs assessment and gap analysis
- Tailored training programmes.
- Standardised QAA reviews
- Bespoke reviews.
- Action planning
- Developmental sessions
- Skilled workforce
- Thematic capacity building.
In 2024, QAA delivered a five-day, in-person capacity-building programme for Tashkent State University of Law, training around 30 senior management staff, deans of the faculties and heads of academic and administrative departments to support the University’s goal of securing international institutional accreditation. The training covered key themes such as fostering a quality culture, analysing quality assurance frameworks (particularly the European Standards and Guidelines (ESG)), identifying gaps in existing QA systems, and drafting a self-evaluation document.
Key benefits of the programme included:
- enhanced readiness for international accreditation through structured training on global QA standards
- stronger quality culture by engaging staff and students in QA processes
- improved self-assessment capabilities, helping the university identify and address gaps in its QA systems
- practical guidance on developing a robust self-evaluation document, a critical step in accreditation
- well-equipped with the knowledge, guidance and toolkits to advance the university’s strategic plans effectively.
Find out more information about our services in our brochures, or contact us to discuss how we can collaborate to strengthen your quality assurance systems and drive educational excellence.