QAA accreditation case study: QAA institutional accreditation in the Maldives
QAA’s international institutional accreditation helped The Maldives National University strengthen its commitment to continuous improvement and institutional excellence, and embed quality assurance throughout all levels of the University.
Dr Aishath Shehenaz Adam, Vice Chancellor at The Maldives National University, shares how the accreditation process acted as a transformative mechanism for improving institutional resilience, sustainability, and global engagement.
Why did you choose to seek international accreditation and work with QAA?
MNU sought international accreditation through QAA for the following primary reasons focused on institutional growth and global positioning:
- Benchmarking standards
To ensure our internal quality assurance processes meet international benchmarks, particularly the European Standards and Guidelines (ESG). - Institutional excellence and quality culture
To reflect on our internal processes and identify areas for improvement with a focus on international standards and key priorities. The accreditation process would help us establish a robust and holistic quality management approach, and embed continuous improvement into the University’s culture. - Global credibility
To boost the international reputation and recognition of MNU’s academic courses.
Due to QAA’s strong international reputation and its association with the European Standards and Guidelines (ESG), international accreditation through QAA provides us with not only a highly reputable accreditation, but a valuable experience laying strong foundations for enhancing our internal quality assurance mechanisms.
How has accreditation influenced internal quality assurance, academic programmes or administrative processes?
In preparation for the review, three key initiatives were undertaken: policy development, structural enhancements, and administrative strengthening. MNU established its first Quality Assurance Policy and Quality Assurance Committee to oversee the internal quality assurance processes. Additionally, university governance was strengthened through the establishment of specialised committees such as the Audit and Risk Committee, and Planning and Development Committee, to enhance institutional accountability, strategic oversight, and compliance. Staff training was also conducted to align staff to the ESG and to map these standards with the University’s existing processes and systems.
The accreditation process moved MNU from a reactive "quality control" perspective toward a proactive "quality management” approach focused on continuous improvement and toward more rigorous internal monitoring. The Quality Assurance and Accountability Framework (QAAF) was developed and implemented across the University, and updates to the Subject and Teaching Evaluation (STE) survey have increased response rates from 19.5% to over 83%, with this data used to create faculty-level action plans to address teaching concerns. The Assessment Policy was also revised to reflect contemporary practices in higher education and to make assessment processes more transparent, with a stronger focus on student-centred learning and teaching.
Accreditation has also encouraged MNU to align its curriculum with global standards while addressing national needs, leading to significant portfolio growth in the past three years. Strengthening the curriculum development and review process has made curriculum approval processes more robust and efficient, enabling the launch of new programmes in high-demand areas. The number of PhD programmes has grown from 2 to 18, reflecting MNU’s strategic transition toward becoming a more research-intensive university aligned with national development priorities and international academic standards.
The most significant advantage of the accreditation process lies in its pivotal role in driving substantial institutional transformation and enhancing global credibility. Its immediate impact has been the development and strengthening of a wide range of policies that reflect meaningful structural changes, resulting in greater efficiency and transparency. The accreditation process also accelerated institutional maturity by strengthening governance structures, policy frameworks, and strategic planning mechanisms across the University. Since achieving accreditation in 2023, the University has experienced unprecedented progress, marked by rapid expansion, improved academic capacity, and strengthened governance. The process further reinforced a university-wide culture of evidence-based decision-making, accountability, and continuous improvement.
The key benefits of international accreditation
Student recruitment
MNU has seen a steady rise in both domestic and international student numbers, attributed to expanded access and increased public trust.
Global connections
Since accreditation, MNU has expanded its global network, affiliations and research engagements to deepen international collaboration.
Faculty development
Over the past three years, MNU staff have increased their understanding of, and engagement with, internal and external QA activities.
Has accreditation affected your institution’s reputation locally or globally?
Domestically, the accreditation has reinforced MNU's status as the premier public institution in the country. This enhanced credibility is also positively reflected in institutional review reports issued by the Maldives Qualifications Authority (MQA). Internationally, MNU has begun participating in international rankings aiming to improve our international visibility, and this process has been bolstered by the QAA accreditation status. Accreditation has reinforced our global standing and established a strong foundation for aligning MNU’s standards with international benchmarks, while motivating us to continuously maintain and further enhance them. The University has secured membership from the Association of Commonwealth Universities (ACU) and the International Association of Universities (IAU), with these applications boosted by our QAA accredited status.
The acknowledgement of our accreditation in our external engagements with stakeholders demonstrates their increased professional trust in MNU, evidenced by the increase in the number of MoUs signed over the last three years with our industry partners. This enhanced trust has also contributed to increased collaboration with industry partners in curriculum development, internships, training opportunities, and professional engagement initiatives.
About the University
The Maldives National University is a public university headquartered in Greater Malé, and operates a geographically dispersed, multi-campus network to ensure equitable access to higher education across the country. The University currently comprises 16 academic units and has significantly expanded its academic portfolio and institutional structure in recent years, increasing the number of accredited programmes from 158 in 2022 to more than 200 at present. MNU’s core mission is to develop human capital aligned with national priorities and has strong industry engagement to ensure graduates are career-ready. Internationally, MNU is expanding its presence through strategic partnerships across Asia, Europe, and North America.
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