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COVID-19 (Coronavirus) – support and guidance

This Theme aims to advise providers in developing effective approaches to student support, encompassing curriculum design, and learning and teaching. The guidance applies across all areas of provision, and focuses on active engagement with students and staff to ensure the continual evaluation and development of the student experience.

Expectations and Practices for Enabling Student Achievement 


Guiding Principles

  1. Strategic and operational plans for supporting students and enabling achievement to align to the student journey.
  2. Clear, accessible and inclusive policies and procedures to enable students and staff to identify when support mechanisms may be required for academic and personal progression.
  3. Training and resources are allocated to student support services to enable effective delivery, ensure comprehensive evaluation and subsequent development.
  4. Clear, consistent and accessible communication about opportunities and support available to students from pre-entry through to completion and beyond.
  5. Equality of opportunity for all students to develop academic and professional skills.
  6. Provide an accessible, inclusive and engaging community that incorporates staff and students to facilitate a supportive environment.
  7. Enable students to take responsibility for their own learning and become resilient individuals, equipped for a rewarding career.
  8. Clearly communicate course outcomes and graduate attributes to all current and prospective students, staff and associated organisations.
  9. Actively seek the feedback and engagement of students and staff to ensure continuous improvement of the learning environment.

General guidance

Equality and diversity

Disabled students' allowance

Organisations

Language