Professional Services play an important part of an institutions human connection with students and help shape successful student outcomes.
The first strand of this Focus On project is to understand methodologies and approaches to Professional Services Partnerships (PSR). We have published a report of our desk-based review of current practice including ELIR 4 outcomes and processes, which is intended as a practical resource for institutions to reference when developing their processes for PSR. It includes a range of institutional practices and reflective questions to support institutions’ considerations of their approaches to PSR.
The second project strand is exploring, facilitating and communicating professional service partnerships, The first output is an annotated video offering the perspectives of our students.