This annual report covers the academic year 2019 through to 2020, and so harks back to a time of simplicity and constancy, then hits the wall of pandemic and lockdown. In QAA Scotland, we tried our very best to understand the challenges being faced by providers and respond quickly enough to be useful. So, like most we have learned a great deal during this period; the QAA Scotland team have been flexible and creative in continuing to provide support and advice on quality throughout the year. Taking the sector advice, we have restarted ELIR using an online methodology, and have supported the transition to a new Enhancement Theme - Resilient Learning Communities. However, if we have learnt anything, it is that things will be different in future.

This short document provides an overview of QAA Scotland’s vision and strategic priorities to 2020. It is designed to complement QAA’s Strategy 2017-20: Building on World-Class Quality, drawing out what we aim to deliver for Scotland.​

​QAA Scotland has devolved responsibilities for the work of QAA in Scotland. This Guide explains more about who we are and what we do, and the key role we play in Scottish higher education.