There are two aspects to Annual Quality Engagement (AQE) to support the delivery of high-quality learning in institutions. Institution Liaison Meetings (ILMs) are led by QAA as part of the TQER process, while SFC Outcome Managers will lead discussion around high-quality learning and the outcomes of the SEAP in their approach to the Outcomes Framework and Assurance Mode.

QAA will undertake Institutional Liaison Meetings (ILMs) with each of Scotland’s colleges and universities. These will be managed within the context TQEF and support the 'no surprises' and liaison approach of sharing information. They will take place annually, (except in those years where an institution is undergoing external review), to consider developments in, and the impact of, the institutions enhancement approach, and progress since the last external review. ILMs will be supported by existing evidence, including the SEAP, and institutions will not be required to prepare any additional or bespoke documentation.

ILMs are held with a named QAA liaison officer and a small group of staff and student representatives from the institution. Following the meeting, the notes of the ILM are shared with the institution.

QAA will use ILMs for the oversight of TQER follow-up. This will be done by way of inclusion of the TQER action plan and progress on it. ILMs will focus on success, progress and good practices. Though where concerns arise about the timeliness or effectiveness of actions being undertaken in response to TQER outcomes, QAA will consider whether any escalation is required including potential notification to SFC.

ILMs will provide an opportunity for institutions to seek, and for QAA to provide, independent advice on matters relating to Quality.