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We are a sector-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement in Scotland. We work in partnership with the Scottish Funding Council (SFC), other sector quality agencies, students, and Scotland’s colleges and universities to ensure that learners experience the highest quality of education. 

 

QAA was delighted to have been commissioned by SFC to lead key areas of Scotland’s Tertiary Quality Project (TQP). The TQP involved the development and delivery of the Tertiary Quality Enhancement Framework, which articulates a common approach to assuring and enhancing quality in Scotland’s tertiary sector.


Our activity in 2025-26

Scotland’s Tertiary Enhancement Programme (STEP)

QAA will continue to partner with College Development Network (CDN) to deliver Scotland’s Tertiary Enhancement Programme (STEP), the national enhancement programme of activity for Scotland’s colleges and universities. The focus of the second year of ‘Supporting diverse Learner Journeys’ will be on implementing the collaborative projects designed in the Discovery Phase. QAA and CDN will support project teams to deliver impactful activity that improves and enhances the learner experience in Scotland’s colleges and universities.

 

Tertiary Quality Enhancement Review (TQER)
 

In 2025-26, QAA Scotland will deliver the second year of the current external institutional review method, TQER. TQER is a peer-led, enhancement-focused approach to review. It contains the flexibility to support different institutional contexts, modes of delivery and levels of learning. Taken together with the wider TQEF, TQER is intended to support assurance and enhancement of academic standards and the quality of the student learning experience for Scotland’s colleges and universities.

 

 

National Review of Awarding Arrangements

 

In 2025-6, QAA was commissioned, through a four-phased process, to provide assurance to the SFC, beyond that provided by existing quality assurance mechanisms, that arrangements for the awarding of qualifications are being applied consistently, effectively and transparently; and that academic standards are being maintained.
 
National Review of Awarding Arrangements

Latest news


STEP projects to drive forward innovation across Scotland’s tertiary sector

Date: May 20 - 2026

Scotland’s Tertiary Enhancement Programme (STEP), a sector-owned initiative funded by the Scottish Funding Council, is continuing to deliver sector-wide collaboration and innovation across colleges and universities. The current cycle focuses on Supporting Diverse Learner Journeys, exploring how institutions can better understand and respond to learners at key transition points. As these projects gather momentum across the sector, we are pleased to share the latest updates from the programme. 

Launched in March 2026, the Language Accessibility Promise marks a major milestone for the STEP Language Accessibility Project team, as they officially introduced their new sector-wide pledge – the first significant output from this STEP project. The Promise champions a shared commitment across the sector to clearer, more inclusive and more compassionate communication with students. Developed collaboratively with partners across colleges, it sets out practical principles to support institutions in reviewing and improving student-facing content. Early engagement has been very positive, with several institutions already signed up and growing interest following a successful launch and a student-led logo competition that helped bring the initiative to life. 

Co-led by Heriot-Watt University and Dundee and Angus College, the 'Appreciating Belonging and Enabling Change' project identifies and shares effective practice that strengthens students’ sense of belonging and mattering - key factors in engagement, achievement and retention. The project is reviewing case studies of successful approaches and developing a growing network of staff and students to support enhancement activity across the sector. 

Led by the University of Aberdeen and North East Scotland College, the 'Supporting Neurodivergent Students with Professional Dialogue in Work-Based Learning Settings' project is progressing well with strong partnership working in place. Ethical approval has been secured, student interns recruited, and interviews are now underway to explore student experiences and inform practical resources supporting neurodivergent learners in work-based settings. 

The REACTS ('Regional Enhancement and Collaboration in Tertiary Scotland') project is developing and testing a framework to strengthen regional collaboration across the tertiary sector. Through pilot networks in the South-West and North-East, the project is examining how institutions can work more effectively together to support learner mobility, skills alignment and regional priorities, with a strong focus on student partnership and cross-sector collaboration. 

The SAPSO ('Student Access, Progression and Success Outcomes') project amplifies the voices of disabled students across Scotland’s tertiary sector, exploring their experiences, barriers and successes to improve outcomes. Pilot interviews have now been completed across several institutions, generating valuable insights despite challenges linked to capacity and coordination across a large partner network. The project continues to build momentum through collaborative working and shared learning. 

Exploring staff development across the sector, the 'Understanding the Staff Development Landscape Required to Support Diverse Learner Journeys in the Tertiary Sector' project recognises that those who teach and support learning bring with them diverse experiences, backgrounds and developmental needs. Through mapping current approaches and identifying effective practice, the project aims to strengthen how staff are equipped to support diverse learner journeys. Led by Glasgow School of Art, City of Glasgow College and the University of the West of Scotland, the project brings together partners across the sector to shape a more strategic approach to staff development. 

The 'Pathways to Personal Support: A Collaborative Model for Tailored Guidance for STEM Students across the Scottish Tertiary System' project is developing a collaborative model to provide tailored guidance for STEM students across Scotland’s tertiary system. Following mobilisation in March 2026, governance structures are in place and early activity is focused on gathering evidence, scoping evaluation frameworks and recruiting student researchers. The team are seeking new partner institutions as the project moves into its engagement phase. 

Across two strands, the 'Strategies to support student engagement and partnership within an increasingly time-poor and cash-poor student population' project is progressing work on student voice, representation and pre-arrival information. Strand 1 workshops are underway across participating institutions, supporting students and staff to identify barriers to engagement and co-develop action plans. Strand 2 is gathering and analysing pre-arrival materials to inform upcoming focus groups. 

A cross-sector collaboration led by Edinburgh Napier University and City of Glasgow College, the 'Transforming Assessment Policy and Practice in Scotland' (TAPPS) project is exploring how assessment policy and practice can better support a diverse student population. The project is developing case studies, gathering evidence of effective practice and promoting inclusive assessment approaches that support innovation and flexibility. A key aim is to build a sustainable community of practice that strengthens collaboration, enhances staff development and improves student experience, attainment and progression. 

As the current STEP cycle continues, these projects highlight the strength of collaboration across Scotland’s tertiary sector and the shared commitment to enhancing the learner experience. Further updates will be shared as projects progress. 

We are also delighted to welcome staff and students from across the Scottish tertiary sector to the 2026 STEP Conference, which will take place on 27 May at Glasgow Caledonian University and which is now fully booked and operating a waiting list due to high demand. This one-day event will focus on belonging, inclusion and the transitional thresholds that shape learner journeys, alongside sector enhancement work under the theme Supporting Diverse Learner Journeys. Attendees will also hear from external speakers and have opportunities to network and share practice across the sector.



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Read our reports

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Find out about Scotland's Tertiary Enhancement Programme (STEP)

Discover more about the Scottish Tertiary Enhancement Programme.

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