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We are a sector-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement in Scotland. We work in partnership with the Scottish Funding Council (SFC), other sector quality agencies, students, and Scotland’s colleges and universities to ensure that learners experience the highest quality of education. 

 

QAA was delighted to have been commissioned by SFC to lead key areas of Scotland’s Tertiary Quality Project (TQP). The TQP involved the development and delivery of the Tertiary Quality Enhancement Framework, which articulates a common approach to assuring and enhancing quality in Scotland’s tertiary sector.


Our activity in 2025-26

Scotland’s Tertiary Enhancement Programme (STEP)

QAA will continue to partner with College Development Network (CDN) to deliver Scotland’s Tertiary Enhancement Programme (STEP), the national enhancement programme of activity for Scotland’s colleges and universities. The focus of the second year of ‘Supporting diverse Learner Journeys’ will be on implementing the collaborative projects designed in the Discovery Phase. QAA and CDN will support project teams to deliver impactful activity that improves and enhances the learner experience in Scotland’s colleges and universities.

 

Tertiary Quality Enhancement Review (TQER)
 

In 2025-26, QAA Scotland will deliver the second year of the current external institutional review method, TQER. TQER is a peer-led, enhancement-focused approach to review. It contains the flexibility to support different institutional contexts, modes of delivery and levels of learning. Taken together with the wider TQEF, TQER is intended to support assurance and enhancement of academic standards and the quality of the student learning experience for Scotland’s colleges and universities.

 

 

National Review of Awarding Arrangements

 

In 2025-6, QAA was commissioned, through a four-phased process, to provide assurance to the SFC, beyond that provided by existing quality assurance mechanisms, that arrangements for the awarding of qualifications are being applied consistently, effectively and transparently; and that academic standards are being maintained.
 
National Review of Awarding Arrangements

Latest news


QAA publishes TQER report for West Lothian College

Date: July 23 - 2026

QAA has published the report of its Tertiary Quality Enhancement Review (TQER) of West Lothian College.

TQER is the method by which QAA reviews Scottish tertiary education providers as part of Scotland’s Tertiary Quality Enhancement Framework.

Originally established in 1965 as Bathgate Technical College, West Lothian College is based in Livingston and offers programmes at Scottish Credit and Qualification Framework Levels 2-9, spanning both further education and higher education. An extensive range of work-based qualifications are delivered by the College, including modern apprenticeships, foundation apprenticeships and Scottish Vocational Qualifications. In academic year 2024-25, the College had approximately 6,299 students of whom 76 per cent were studying FE and 24 per cent were studying HE.

West Lothian College 's review visits took place on 17-18 March and 28-30 April 2026. The review was conducted by a team of four independent reviewers, including a student reviewer.

The TQER team makes a judgement as to whether an institution meets sector expectations in managing academic standards, enhancing the quality of the learning experience and enabling student success, and has the quality assurance and enhancement arrangements in place to enable this to continue into the future.

The team judged that West Lothian College is effective in managing academic standards, enhancing the quality of the learning experience and enabling student success.

The review report lists six areas of good practice and three recommendations for action.

The TQER team identified the following features of good practice:

  • The embedding of employability skills across the curriculum through effective work-based learning, placements, apprenticeships and meaningful employer engagement, ensuring that learning is directly relevant to workplace practice and effectively supports students’ progression into employment or further study.
  • The College’s well-embedded, systematic and impactful approach to supporting innovation in learning and teaching through the peer-led Learning Champion role which supports professional dialogue, observation of practice, coaching, mentoring and the wider sharing of practice.
  • The College’s whole organisation approach to supporting student success, which is consistently applied across curriculum and professional services and supports students across the full learner lifecycle, including transitions into College, between levels of study and into employment or further learning.
  • The partnership approach to capturing the student voice through the bespoke College survey that has resulted in high levels of student awareness and engagement. The survey is fully embedded within quality processes and is consistently and systematically used to improve the student experience.
  • The development of roadmaps for translating strategic priorities into operational practice, provides a clear mechanism that supports broad staff engagement, shared understanding, a sense of ownership and involvement in the implementation of institutional strategies.
  • The College’s approach to quality assurance and quality enhancement that is strengthened by Quality Champions, who mentor and support curriculum staff to build and develop knowledge and confidence in quality assurance practices. This supports continuous quality improvement and professional development.

The TQER team made the following recommendations for action:

  • The College should continue to implement its meta‑skills plan and approach to deliver a consistent experience for students to recognise, articulate and evidence the skills they develop through their studies.
  • The College, in collaboration with the Student Association, should consider ways to involve students more directly in College quality and decision-making processes, going beyond established student voice mechanisms to foster a strategic approach to working with students as partners. 
  • The College should roll out its planned approach to Institution-Led Quality Review in this academic year and continue to reflect on and refine the process in line with SFC expectations.

Hazel Brady, Principal and Chief Executive of West Lothian College, said:

"We are delighted that the Tertiary Quality Enhancement Review has identified West Lothian College as Effective. This achievement reflects the dedication of our staff and students, whose commitment and hard work create a positive, inclusive and high-quality learning experience every day.

"We are proud that the review recognises the strength of our partnership with students, who play a vital role in shaping their college experience and driving continuous improvement. The report highlights the collective efforts of our college community and the achievements of our students, who remain at the centre of everything we do.

"The review also acknowledges the strong relationships we have built with employers, partners and stakeholders. Their collaboration helps us deliver a responsive curriculum that meets the needs of our communities and regional economy, ensuring our learners develop the skills, knowledge and experience needed to succeed.

"I thank the QAA review team for its constructive evaluation, which recognises our strengths while providing valuable insights to support our continued enhancement. We will build on this success and remain committed to delivering the highest-quality education and support for our students and our communities."

The full report can be read on our website



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