We use the term 'concerns' to mean concerns about how HEIs manage their academic standards, the quality of learning opportunities and the information that they make available about their provision.
Where such concerns indicate serious systemic or procedural problems, a detailed investigation will be conducted. The Scottish Concerns Scheme sets out the arrangements by which that can happen. The aim of the Scheme is to promote public confidence in
the Scottish university sector by offering a responsive means for exploring cases brought to QAA's attention outside the regular review arrangements.