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COVID-19 (Coronavirus) – support and guidance


When you login you will be prompted to enter your QAA user name and password.

Please note some PCs/Laptops/browsers require you to enter QAADOM\ in front of your username.

Password Reset

Should you need to reset your password, you can do this online via the button below.

You will be asked to enter your username and email address.

Please use the email address that we hold for you on the system.

Reset password

Need help?

If you have any queries regarding using the system, please contact your QAA Officer in the first instance.

If your issue is of a technical nature, we recommend that you contact the OneDesk either by phone 02829 331111 or email