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COVID-19 (Coronavirus) – support and guidance

QAA's Business Continuity Plans

Date: March 18 - 2020

In line with Government advice, all QAA staff have moved to working from home. We have effective business continuity protocols in place to ensure that we can continue to support the UK higher education sector and students during this unusual period.

We will make changes in the way our services and functions are delivered, enabling us to provide timely and effective support as higher education providers make necessary adjustments in their support for learning, teaching and assessment.

We are in discussion with sector partners to develop supportive and helpful advice and guidance for UK higher education institutions and Access to HE providers, and to keep this up to date as situations unfold. You can read more about this in our news item: COVID-19: Support for higher education providers.

Whilst this is primarily a service developed with and for our member institutions, in the current circumstances we feel this should be publicly available in the interests of students and the broader sector.

Our services for QAA Members will be reviewed and adapted to help meet your needs, such as sharing experiences and discussing issues about institutional change, online briefings and events in a way that is time effective and allows speedy communication.

Throughout this period, we will maintain close contact with, and provide updates to, QAA’s UK and international stakeholders and partners. Our normal contact mechanisms remain open, although there may be some slight delays in answering telephone calls.