We discussed with our members the implications of the changing higher education landscape, particularly in England, which brought changes in the regulatory framework and a greater focus on risk-based approaches, outcomes and metrics.
Our discussions considered a number of key questions:
- How do we build data into quality processes?
- How do we develop greater understanding and contextualisation of data?
- How do we make data more responsive to student needs?
- How do we ensure enhancements are evidence-based?
From our work it was evident that providers are at different points in their use of data to support decision-making, and this is an area we will continue to focus on during the current membership year.
So far in this membership year, our work has involved a number of different projects.
- Commissioning of new research on establishing and embedding a data-led quality culture, developed in response to member feedback with engagement from the Membership Advisory Group. The research aims to establish how higher education providers develop a whole-institution culture that fosters and promotes data-led quality assurance and enhancement, and how its impact is monitored and evaluated.
- Developing new guidance and toolkits and identifying effective practice on how to use data to improve the student experience, evidence outcomes and inform risk-based monitoring.
- Offering training and development such as an Introduction to Quality designed for data teams, and Introduction to Data and Metrics for Enhancing Quality for academics.