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COVID-19 (Coronavirus) – support and guidance

We discussed with our members the implications of the changing higher education landscape, particularly in England, which brought changes in the regulatory framework and a greater focus on risk-based approaches, outcomes and metrics.


Our discussions considered a number of key questions:

  • How do we build data into quality processes?​​
  • How do we develop greater understanding and contextualisation of data?​​
  • How do we make data more responsive to student needs?​​
  • How do we ensure enhancements are evidence-based?​​

From our work it was evident that providers are at different points in their use of data to support decision-making, and this is an area we will continue to focus on during the current membership year.


So far in this membership year, our work has involved a number of different projects.

  • Commissioning of new research on establishing and embedding a data-led quality culture, developed in response to member feedback with engagement from the Membership Advisory Group. The research aims to establish how higher education providers develop a whole-institution culture that fosters and promotes data-led quality assurance and enhancement, and how its impact is monitored and evaluated.
  • Developing new guidance and toolkits and identifying effective practice on how to use data to improve the student experience, evidence outcomes and inform risk-based monitoring.
  • Offering training and development such as an Introduction to Quality designed for data teams, and Introduction to Data and Metrics for Enhancing Quality for academics.

Find out more about membership work in this area



Related membership Work