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COVID-19 (Coronavirus) – support and guidance

QAA has been working closely with the Department for Education (DfE), Ofqual and other organisations to produce a clear, fair and consistent approach to assessment for the award of the Access to HE Diploma.

If you’re an Access to HE provider or receiving institution, you can find all the latest information in this section. These pages will be updated regularly with the latest updates.

Access to HE providers

Frequently asked questions


To support Access to HE providers we have published a list of frequently asked questions on the QAA website.



Appeals process for calculated grades


We are all focused on making sure Access to HE students are not disadvantaged by these unprecedented times, including to allow for an appeal of calculated grades, where appropriate.  

Providers may, on behalf of students or in their own right, appeal the process of assessment for the award of the Access to HE Diploma that has been followed or against any sanctions applied by an AVA as a result of a maladministration or malpractice allegation. 

The Access Validating Agencies have collaborated to produce a process specifically to address the appeal of calculated grades. Appeals will be dealt with by the Access Validating Agency that validates your provision. AVA contact details are available from the AVA profile pages on our website.



Appeals Process: Information for appeals on calculated assessment grades by students and providers

Publication Date: 11 Jun 2020


Update on next steps for Access to HE providers, relating to how Access to HE students will be assessed or continue their learning in the current uncertain environment (published 3 April 2020).


Access to HE receiving institutions

Update for Access to HE receiving institutions relating to the award of the Access to HE Diploma for students who planned to complete by 31 July 2020 (published 3 April 2020).


Access to HE Students

Dedicated support and information for Access to HE students is available on the Access to HE website.