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Q72/97

Quality Assessment Report by the HEFCE for

University of Leicester

General Engineering

November 1996

Contents

Introduction
Aims and Objectives
Summary of the Assessment
Curriculum Design, Content and Organisation
Teaching, Learning and Assessment
Student Progression and Achievement
Student Support and Guidance
Learning Resources
Quality Assurance and Enhancement
Conclusions

Introduction

1. This Report presents the findings of an assessment in November 1996 of the quality of education in general engineering provided by the University of Leicester.

2. The University of Leicester is a well-established institution, which was founded in 1921. There are over 8,300 full-time and 900 part-time students at the University, which has a campus close to the centre of the city. A further 3,600 home and overseas students are enrolled on postgraduate distance-learning courses. The Department of Engineering is located in the Science Faculty and has links with Wyggeston and Queen Elizabeth I College, a further education college on the same campus, and Sunway College in Malaysia.

3. There are 360 students taking modules leading to BEng and MEng degrees. There are 25 full-time and four part-time teaching staff, supported by eight academic-related, 20 technical and seven clerical staff.

4. The following provision forms the basis of the assessment:

5. The statistical data in this Introduction are provided by the institution itself. The aims and the objectives are presented overleaf. These also are provided by the institution.

Aims and Objectives

Aims

The Engineering Department at The University of Leicester is a General Engineering department with the following aims:

1. To provide courses which:

a) are enjoyable and motivating and which create enthusiasm for engineering through the challenge of responding to interesting engineering problems;

b) provide flexibility and variety so that students can explore areas they find particularly interesting and stimulating as they gain more understanding;

c) have a standard of teaching considered to be high by students, academic staff and industrial bodies;

d) are accredited by the appropriate professional institutions; and

e) cultivate the synergy between teaching and research.

2. To present courses in which:

a) material is presented in a manner most appropriate to the learning goals, to students' preferred learning styles as well as to subject matter;

b) modules are cohesive, presented in a logical sequence, and appropriately coupled;

c) independent learning skills required for a successful career are developed; and

d) advanced modules give insights into engineering thought processes and techniques used in research and industry.

3. To offer a range of courses which provide, through our BEng and MEng degrees:

a) a broad foundation in engineering across a range of electrical, electronic, mechanical and software engineering topics with common modules in all years;

b) the opportunity for specialisation in “Electrical and Electronic” and “Mechanical” engineering;

c) the considerable flexibility of choice to study General Engineering;

d) insights into the total process of designing integrated electronic and software systems;

e) extended training for the most able students having the potential to rise to senior levels of responsibility in industry;

f) first hand experience of the requirements, opportunities and modes of operation of engineering industry both within the UK and the wider European Union;

and, through our MSc degree:

g) advanced tools and techniques for use in the modelling, analysis, design and control of complex engineering systems.

4. To cater for both:

a) the wide-ranging welfare needs, and

b) the learning support needs, of all our students.

5. To maintain the quality of all aspects of the teaching and learning environment.

Objectives

All graduates should:


Summary of the Assessment

6. The graded profile in paragraph 7 indicates the extent to which the student learning experience and achievement demonstrate that the aims and objectives set by the subject provider are being met. The tests and the criteria applied by the reviewers are these:

Aspects of provision


1. Curriculum Design, Content and Organisation
2. Teaching, Learning and Assessment
3. Student Progression and Achievement
4. Student Support and Guidance
5. Learning Resources
6. Quality Management and Enhancement.

Tests to be applied

To what extent do the student learning experience and student achievement, within this aspect of provision, contribute to meeting the objectives set by the subject provider?

Do the objectives set, and the level of attainment of those objectives, allow the aims set by the subject provider to be met?

Scale points

1 The aims and/or objectives set by the subject provider are not met; there are major shortcomings that must be rectified.

2 This aspect makes an acceptable contribution to the attainment of the stated objectives, but significant improvement could be made. The aims set by the subject provider are broadly met.

3 This aspect makes a substantial contribution to the attainment of the stated objectives; however, there is scope for improvement. The aims set by the subject provider are substantially met.

4 This aspect makes a full contribution to the attainment of the stated objectives. The aims set by the subject provider are met.



7. The grades awarded as a result of the assessment are:

Aspects of provision Grade
Curriculum Design, Content and Organisation 3
Teaching, Learning and Assessment 3
Student Progression and Achievement 3
Student Support and Guidance 4
Learning Resources 4
Quality Assurance and Enhancement 3

8. The quality of education in general engineering at the University of Leicester is approved.

Curriculum Design, Content and Organisation

9. The Department offers both BEng and MEng degrees. The modular undergraduate programme, operating in a two-semester framework, requires students to gain 120 credits to complete each year; most modules attract 10 credits. The first year of the programme is common to all students and provides a comprehensive foundation in the broad principles of electrical and mechanical engineering. Computing and control provide a continuing common theme into the second year, at which time students have a choice of four distinct routes. Within these routes, there are opportunities to take the BEng and MEng 'with Industry' or 'with Industry in Europe' by the addition of a year spent in industry. Further specialisation within the distinct routes is possible from the fourth semester onwards.

10. The curriculum reflects the stated aims. The Department has a strong research focus and aims to develop a synergy between teaching and research. The objectives are challenging and, whilst some are demonstrable, it is not clear to the assessors how others are measured. There is a need throughout the curriculum for objectives and outcomes to be stated more clearly so that both staff and students are aware of the expected outcomes of individual modules and programmes of study.

11. A distinguishing feature of the curriculum is the emphasis on general engineering. This broad engineering base is challenging, particularly for those students with UK entry qualifications as they are generally weak in mathematics compared to European students. The role of control systems throughout mainstream programmes is indicative of the analytical content, and students are expected to achieve a high level of attainment.

12. The lecture courses on the degree programmes are underpinned with a well-organised laboratory schedule at both first and second-year level, and design studies provide an integrating element to the courses. Final-year and other advanced options generally reflect the research expertise of the staff. Projects are well organised and in many cases also provide a direct link with the research activity of the staff.

13. There are well-established twinning arrangements with Sunway College in Malaysia. Of those students who enter the second year directly, more than 50 per cent are from Sunway College. The recently established foundation programme at Wyggeston and Queen Elizabeth I College has been developed from experience gained from working with other colleges. There is close contact between the College and the University, with well-defined routes for developing the curriculum.

14. The 'with Industry' options are gaining in popularity. The Department has developed effective procedures to monitor students' progress in industry and to ensure that work placements lead to an experience at an appropriate level. There are similar arrangements for work placements in Europe, but the European option is not as popular. Graduates and employers commented favourably on the placement opportunity. The Department's excellent links with industry have resulted in a revitalised and expanded Industrial Consultative Committee which provides another source of advice for curricular development. Students commented favourably on the advantages of the modular system and the opportunities to become involved in the activities of the professional engineering institutions.

15. The development of transferable skills, a stated objective, is not clearly identified within the curriculum. There are elements within the curriculum which provide students with the opportunity to enhance their transferable skills, but it is not clear to the assessors how the acquisition of such skills is structured, guided and measured.

16. The new MSc in Systems Engineering has recruited its first cohort this session. Its content is relevant, has been guided by industrial advisers and draws on experience gained from running a previous MSc. However, it is too early to assess this course fully.

17. This aspect makes a substantial contribution to the attainment of the stated objectives; however, there is scope for improvement. The aims set by the subject provider are met.

Curriculum Design, Content and Organisation:

Grade 3.

Teaching, Learning and Assessment

18. The Department's strategy for teaching, learning and assessment aims to ensure that students acquire knowledge and understanding over a broad range of subjects, and are progressively encouraged to develop their self-learning abilities. Students indicated, however, that they needed more formal instruction in oral presentation.

19. The assessors observed lectures, seminars, practical classes and tutorials, which were taught by 18 members of the academic staff. Of the 26 classes observed, 19 per cent were of the highest quality, grade 4, 58 per cent were grade 3, 19 per cent grade 2 and 4 per cent grade 1. The Department is substantially addressing its aim of having a 'standard of teaching considered to be high'. Most teaching observed was of a traditional format. Examples of good practice included well-planned and structured sessions delivered at an appropriate pace by enthusiastic staff. Some excellent practice was seen in project supervision sessions where staff demonstrated the link between teaching and research. Laboratory and tutorial sessions were well planned and allowed students to learn from their mistakes and from each other.

20. Most teachers relied on the use of a whiteboard and an overhead projector. In general, these techniques were employed effectively, but the assessors would encourage better use of handouts, video material and direct projection from the computer screen. In some cases, staff need to review their classroom techniques to ensure clarity of delivery and that students participate more actively in sessions. In some classes attendance was poor, and occasionally the late arrival of students disrupted sessions.

21. Students expressed their support for the Department and its staff, but they had reservations about the quality of some of the teaching. The assessors recommend that the Department should adopt a means of disseminating best practice in teaching methods. Students also criticised poor ventilation in some lecture rooms which they found distracted their concentration.

22. The course employs a comprehensive range of assessment methods. Many provide rapid feedback on progress, which was much appreciated by students. However, students stated that they were not always made aware on their overall assessment profile of the importance of individual continuous assessment assignments. In most cases, assessment is appropriate to the level of study, but the assessors noted instances where examination questions were not sufficiently well constructed to allow for adequate discrimination between the higher levels of honours classification.

23. This aspect makes a substantial contribution to the attainment of the stated objectives; however, there is scope for improvement. The aims set by the subject provider are met.

Teaching, Learning and Assessment:

Grade 3.

Student Progression and Achievement

24. Over 1,000 applications are received for the courses each year and about 100 students gain entry. Of the 138 students admitted in 1996, 36 entered the foundation year and 102 were admitted to the first year. There are 22 mature students and four female students in the cohort. The Department's partnership with Sunway College has proved most successful in recruiting overseas students. About 50 students are registered each year for a first-year programme in Malaysia which matches that at the University of Leicester. Over 75 per cent of these students proceed directly to the second year of the course at Leicester.

25. Of the students admitted to the first-year course in Leicester, some two-thirds have GCE A-Level qualifications. There is a published requirement of 18 GCE A-Level points for the BEng and 22 for the MEng. However, the Department has in the past recruited significant numbers of students with eight to 12 points, although recently the average has risen to nearly 18 points.

26. The number of students entering the degree course from the foundation year, although important, is small; only 50 per cent of those on the foundation course move to the first year of the degree. The Department recognised that entrants with BTEC qualifications were not achieving the success expected and has raised the entry requirements for such students. From 1991 to 1995, progression from first to second year of the degree ranged between 76 and 91 per cent of the cohort, and comparable figures for second to third year ranged between 93 and 98 per cent.

27. The work produced by students is of appropriate quality. During the visit, the assessors reviewed marked exercises, examination scripts, practical write-ups and project reports. By the end of the course, students have both a broad knowledge base and valuable specialist knowledge in specific areas. However, the more able students are, on some occasions, insufficiently challenged by the work.

28. The added value to students is commendable; despite the relatively modest GCE A-Levels of some entrants, about half the students graduate with First or Upper Second class degrees. In 1996, 21 per cent received First class awards and 32 per cent Upper Seconds. The direct-entry students from Malaysia achieve high degree classifications.

29. The first-destination data account for some 50 per cent of those who graduated between 1992 and 1995. University statistics for engineering show acceptable progression to employment; an average of 80 per cent of graduates with known destinations have gone on to appropriate employment or further studies. The proportion of the University of Leicester's graduates continuing their education or training is higher than the national average for engineering (33 per cent against 23 per cent). The unemployment rate for this group is similarly higher (20 per cent against 11 per cent). However, unemployment was only 8 per cent in 1995, and a follow-up survey of UK students one year after graduation found only 2 per cent still unemployed. Of those who did not reply, 75 per cent were overseas students returning home. Employers whom the assessors met were supportive of the curriculum and expressed satisfaction with the graduates produced. They particularly appreciated skills in specialist systems and graduates in control engineering.

30. This aspect makes a substantial contribution to the attainment of the stated objectives; however, there is scope for improvement. The aims set by the subject provider are met.

Student Progression and Achievement:

Grade 3.

Student Support and Guidance

31. Undergraduate admissions procedures are well planned and effective. The engineering students agreed that the open days for those who received conditional offers were very informative and helpful, and created an excellent impression of the University. All first-year students who do not live locally are guaranteed university accommodation. There is a high level of support for disabled students, and contact is usually made early in the admissions process so that needs can be established and prepared for. Each year of the degree has a good induction programme, including clear handbooks covering the syllabus, assessment and learning support, and a series of presentations on appropriate aspects of the Department and of the University's services. Students were enthusiastic about the excellent relations with staff in the Department. The atmosphere is relaxed and friendly, and tutors are accessible, helpful and supportive.

32. In common with the University's policy, every engineering student is allocated to a personal tutor. The University lays down clear and effective guidelines on the responsibility of the tutor and the student. A well-planned and comprehensive system of learning support is organised by the Department and is clearly presented in the induction process. The overall strategy is to develop independent learning skills by stages, progressing from a closely structured programme of seminars and group assignments in the first year to considerable autonomy in the final year. In the second year, coursework is supplemented by a series of formative assignments of mainly examination-style questions. These non-compulsory assignments are a popular source of feedback, and students are told how their performance relates to that of the rest of the group. The office 'surgery hours' associated with every first and second-year lecture course provide an effective means for students to resolve outstanding problems and for lecturers to receive direct and detailed feedback. Third-year students have weekly contact with their project tutor who, in practice, assumes the role of personal tutor. Additional tutor support is provided for the cohort of Sunway College students who join the course at the start of the second year. Students were very satisfied with the nature and the level of learning support provided by the Department.

33. The support of the Department is complemented by the wide range of academic, personal and welfare services provided centrally by the University. For instance, the information room in College House provides comprehensive resources and advice on careers and learning support. This is widely used and appreciated by engineering students, but they make little use of individual consultations and workshops. Responsibility for the industrial placement rests with the students, but the Department, in collaboration with the careers service, provides considerable help. Many overseas students, including some of the Sunway College students, use the English language teaching unit. The Study Support Centre provides a high level of special needs support, particularly for dyslexic students. A very welcome aspect of staff development in this area is the document on dyslexia recently circulated by the Centre to all tutors and markers.

34. This aspect makes a full contribution to the attainment of the stated objectives. The aims set by the subject provider are met.

Student Support and Guidance:

Grade 4.

Learning Resources

35. The staff and administrative offices are located in an award-winning multi-storey building, with the workshops, laboratories and some classrooms at its base. Classrooms are appropriately equipped with overhead projectors and whiteboards and are used effectively. The laboratories are well resourced and laid out, and experiments are thoughtfully presented. Project students use special laboratories or areas designated by research group.

36. The library is housed in an attractive building covering 7,000 square metres. It stocks more than 900,000 items and has 850 reading spaces. The annual investment in engineering books and journals is satisfactory. Information and help are available from a variety of sources: the enquiry desk; a subject librarian with special responsibilities for engineering; in printed form through various library guides; and electronically on LIBERTAS (an on-line catalogue service), the library pages of Campus-Wide Information System and the Internet. The subject librarian plays an active role in supporting students seeking information and preparing for their final-year projects. The Department appoints a library liaison officer with a specific responsibility to ensure appropriate texts are available. Teaching is supported by an Audiovisual Services Unit which also provides general advice on the use of teaching media. The assessors, however, saw very limited use of audiovisual material in classes.

37. The University and the Department have good information technology (IT) resources. The computer centre is responsible for the central computing services as well as the University's management information system. The campus is networked, with clusters of computers at a number of points. This allows students to make use of IT at a location most convenient for them and at almost any time of day. In all, they have access to 400 networked PCs and Apple Macintoshes plus 45 PCs available in laboratories. The Department has its own open-access computing laboratory comprising 24 computers and its own world-wide web server. A wide range of application software is available, including engineering packages. The Department reviews annually its hardware and software needs. Students from Sunway College entering the second year were reported not to have been introduced to application software, such as spreadsheet and database, when studying the first year of the course in Malaysia.

38. There is a wide age range within the academic staff, and there are a number of lecturers from overseas. The Department has three Royal Academy visiting professors in Principles of Engineering Design. These and other visiting lecturers have made a considerable contribution to the Department. Many staff have a national or international reputation in specific areas such as bioengineering, signal processing, control, power engineering, radio systems, materials, thermofluids and environmental engineering. The academic staff are well supported by effective technical and administrative staff.

39. This aspect makes a full contribution to the attainment of the stated objectives. The aims set by the subject provider are met.

Learning Resources:

Grade 4.

Quality Assurance and Enhancement

40. The University has comprehensive and well-organised quality assurance processes, which were at an early stage of development at the time of the 1993 HEQC audit, but are now firmly in place. At departmental level, they are reflected in the goal of maintaining the quality of all aspects of the teaching and learning environment. Consistent with the autonomy afforded by the University to its departments, the departmental Quality Manual addresses the internal and external course and module review procedures. The Department operates a devolved management structure, and although oversight of quality assurance lies with the Head of Department, the responsibility for implementing the procedures lies with the Teaching Policy and Staff Committees.

41. The quality processes gather evidence through clear and appropriate procedures. Students are made aware of these and participate in a number of ways: through their representatives on the Staff-Student Committee, through their responses to regular and purposeful questionnaires on matters of teaching methods and effectiveness, and in less formal ways. The formal student assessments, annual staff reports on the courses and the staff's responses to the student questionnaires all contribute to quality assurance. The external examiners play a full and valued role through the Department's examining boards and submit annual reports which are scrutinised and acted upon. External examiners comment favourably on the courses overall.

42. Continued accreditation of the Department's engineering courses by the relevant professional bodies reflects the general quality, and fitness of the aims. The University regularly audits departments, and the Engineering Department has responded promptly and effectively to the recommendations of a recent internal audit. The self-assessment provides a clear statement of the Department's aims and objectives and the way it delivers them. It provides a good description of its processes and resources, but could be improved by greater evaluation of the activities.

43. The Department places a high priority on research, which it sees as a means of providing a relevant and appropriate framework in which to plan its courses and enrich its teaching strategies. However, it is not clear to the assessors how the Department links this overall strategy to curricular development, resource planning and teaching development. The aims and objectives in the self-assessment provide a framework for this relationship, but the Department is only partially successful in clearly demonstrating these links.

44. The University is committed to staff development through a central Staff Development Unit, whose services are used by the Department, to the benefit of both new and established staff . New staff follow an induction scheme and are guided by a mentor, who is often the new member's research leader. The Department has recently introduced a regular series of staff development workshops based on the Effective Engineering Education initiative in which the majority of the staff have participated. There are university-wide guidelines for staff appraisal, which inform staff development generally, and the Department follows these.

45. The University has decided to implement teaching assessment procedures including, for example, peer assessment and teaching observation for both new and established staff. In view of the recent growth in student numbers in the Department, the influx of new staff, and the predominantly traditional teaching methods observed, the assessors suggest that the Department should focus more directly on its teaching by adopting a regular and formal programme of teacher development.

46. This aspect makes a substantial contribution to the attainment of the stated objectives; however, there is scope for improvement. The aims set by the subject provider are met.

Quality Assurance and Enhancement:

Grade 3.

Conclusions

47. The quality of education in general engineering at the University of Leicester is approved. All aspects make an acceptable contribution to the attainment of the stated objectives and the aims are met. The assessors come to this conclusion, based upon the assessment visit together with an analysis of the self-assessment and additional data provided.

48. The positive features of the education in general engineering in relation to the aspects of provision include the following:

a. Students receive a broad education in engineering, which also provides for flexibility and choice later in the degree; the foundation-level arrangements offer an access route for students without the usual qualifications (paragraphs 9; 11; 13).
b. The strength of research activities is enhancing the development of final-year modules (paragraph 12).
c. A foundation level has been developed in association with Wyggeston and Queen Elizabeth I College, and there are well-established twinning arrangements with Sunway College in Malaysia for the first-year programme (paragraph 13).
d. The links with industry are developing and contributing to the curriculum (paragraphs 14; 16).
e. There is some excellent supervision of undergraduate projects (paragraph 19).
f. The wide range of assessment methods used provides students with rapid feedback on their work (paragraph 22).
g. Applications and recruitment are at a healthy level, and those who complete the courses achieve good results (paragraphs 24; 28).
h. There is strong support from employers, particularly for students with skills in specialist systems and control engineering (paragraph 29).
i. The Department provides a most supportive academic and pastoral environment. Effective procedures and support services, from pre-admission and induction through to course completion, are provided at both university and departmental level (paragraphs 31; 33).
j. There are relaxed and friendly relations between staff and students, a well-organised tutorial system and a high level of support for students with special needs (paragraphs 31 to 33).
k. There are good library and IT facilities within the University and the Department. A wide range of laboratories and specialist equipment are used by the engineering students (paragraphs 35 to 37).
l. The Department has a well-balanced staff profile in respect of expertise, with many staff having a national or international reputation in specific areas (paragraph 38).
m. The University's quality control systems are clearly stated and are further developed and enacted by the Department (paragraph 40).
n. The quality of the courses is endorsed by external examiners and professional bodies. The external examiners play a full and valued role in quality assurance (paragraph 41).
49. The quality of education in general engineering could be improved by addressing the following issues:
a. The aims and objectives for the undergraduate courses and the modules making up the programme need to be stated more clearly (paragraph 10).
b. It is not clear how the stated objective of developing transferable skills is achieved and assessed (paragraph 15).
c. Students need to be provided with more formal instruction on oral presentations (paragraph 18).
d. Staff development activities could be focused more on teaching methods and the dissemination of best practice (paragraphs 21; 45).
e. Some assessments do not allow for adequate discrimination between the higher levels of honours classifications (paragraph 22).
f. The Department could review the outcomes of the foundation course with a view to providing a valuable experience for a greater proportion of the students (paragraph 26).
g. There is a lack of clarity in the Department's policies and strategies and their links to curricular development, resources, staff and staff development (paragraph 43).

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