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safeguarding standards and improving the quality of UK higher education
  • This report discusses how higher education institutions use student satisfaction data to improve the student experience.
    subscriber, research, series, role, student, satisfaction, data, quality, assurance, enhancement, providers, improve, experience

    Subscriber Research Series 2015-16: The Role of Student Satisfaction Data in Quality Assurance and Enhancement: How Providers Use Data to Improve the Student Experience


    Description

    ​Following a call for expressions of interest to our subscribers in 2014-15, QAA commissioned six small-scale primary research projects intended to develop and share ideas which could offer real value to practitioners, providers and policy makers in higher education.

    This report is one of two on the topic of the role of student satisfaction data in quality assurance and enhancement. It was submitted to QAA by the University of Kent, and written by Dr Joanna Williams and George Mindano.

    This report discusses how higher education institutions use student satisfaction data to improve the student experience.

    Other reports from the series can be found in the Published research​ section of the QAA website.