About the scheme
QAA’s liaison scheme provides an opportunity for subscribing institutions to interact with QAA outside of audit and review. Each institution is provided with a QAA liaison officer who acts as a primary point of contact. This officer is available to answer questions and enquiries, discuss matters of mutual interest and, where appropriate, share information.
The scheme is built around a number of principles:
- it is flexible and the frequency and nature of interactions are based on the needs of the institution. (Liaison officers will usually visit institutions at least once a year)
- it is separate from the review function of QAA. The scheme is intended to cover matters outside the individual institution’s formal interactions with QAA
- records of matters discussed as part of the liaison scheme are stored confidentially and are not used to inform any of QAA’s review activity
- the relationship between the QAA Assistant Director managing an audit and the QAA liaison officer for an institution will follow principles similar to those for managing sensitive information (see the ‘Briefing paper for higher education institutions’ below for details).
We also use the scheme to conduct surveys, most recently on quality enhancement and employer-responsive provision, which have fed into recent QAA conferences.
Annual liaison conferences
Fifth Annual Liaison Conference - Employer-responsive provision, 10 July 2009
Report and presentations
Fourth Annual Liaison Conference 2008, 11 June 2008
Information on the conference
Third Annual Liaison Conference 2007, 8 May 2007
Report on the third institutional liaison conference
Second Annual Liaison Conference 2005- 2006, 3 May 2006.
Letter to the institutions (PDF version)
Information and speaker presentations
Institutional Liaison Conference: Programme Specifications Summary of discussions – April 2005
Archive
The liaison scheme annual report: July 2006 - June 2007 - PDF version | HTML version
The liaison scheme annual report: May 2005 - June 2006 - PDF version | HTML version
The liaison scheme annual report: May 2004 - June 2005 - PDF version | HTML version
The liaison scheme annual report: May 2003-April 2004 - PDF version | HTML version
Briefing paper for higher education institutions - January 2004 - PDF version
Programme specifications - request for information
Circular letter CL15/02 - Introduction of institutional liaison scheme
