Supported students are more likely to be successful students. But how can universities make sure that the right systems are in place to help students achieve their full potential?
In a public consultation launched this week, the Quality Assurance Agency for Higher Education (QAA) is asking those with an interest in higher education how providers can develop effective support systems for their students.
QAA's Janet Bohrer explains: 'Effective support is crucial to student achievement. Good support systems recognise that not every student is the same, and should allow students to access tailored assistance, however they study.
'Students may also try to access help and advice in different ways. Higher education providers should have systems in place to address this, and ensure that staff can confidently help students access the support that they need.'
Current guidance on student support is split across a range of sources. QAA is proposing that this is brought into a single reference point, as part of the new UK Quality Code for Higher Education.
Ms Bohrer concludes: 'We want this guidance to be useful and fit-for-purpose for all providers and their students, so would welcome feedback - especially from prospective users.'
The draft Chapter B4: Supporting student achievement of the Quality Code is available now. The consultation on the proposed guidance runs until 3 January 2013.