Skip to main navigation Skip to content
assuring standards and improving quality of UK higher education
 
 

Complaints 

University grounds 

QAA has a remit to investigate concerns about standards and quality in UK higher education. Details of our concerns scheme can be found in this section.


We also have a clear and published procedure for dealing with complaints about QAA.

Raising concerns about standards and quality in higher education

To further our mission to safeguard the public interest in the sound standards of higher education qualifications, we welcome approaches from individuals or organisations with genuine concerns about standards and quality in higher education.

More information about raising a concern with us

Complaining about QAA

We also operate a complaints procedure for anyone wishing to complain about QAA.

More information about our complaints procedure

Appeals against the findings of QAA audits or reviews

Please note that the complaints procedure is not designed to handle appeals against the findings of one of our audits or reviews. We have a separate procedure for appeals.

More information about our appeals procedure